Gran Melia Palacio De Isora Resort & Spa - Hotel in Alcala (Tenerife), Canary Islands

Gran Melia Palacio De Isora Resort & Spa Alcala Business photo

Gran Melia Palacio De Isora Resort & Spa Alcala Room photo

Gran Melia Palacio De Isora Resort & Spa Alcala Skyline photo

Key details

About This Hotel

Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686

Near Alcala Beach

Great

8.3

7.9

/10

4.3

4.1

Guests love staying at Gran Melia Palacio De Isora Resort & Spa

Saltwater Pools

RedLevel Access

Open Air Cinema

Water Ritual Spa

Bouncy Castles

"The enormous main pool is well designed with varied depths and activity areas."

Elaine from United Kingdom

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"The pools have been fantastic for my children (aged 7 and 5) to grow their swimming with confidence."

Morgan C from United Kingdom

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"It boasts 10 top class restaurants mostly around a main square."

Hazel P from United Kingdom

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"The infinity pool was to amazing for anything"

Nicholas B from United Kingdom

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"This hotel itself is just an oasis ? We were very surprised by the service level, stuff is suoer frendly and so much supportive."

Igor K from United Kingdom

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5-star beachfront resort with Europe's longest saltwater infinity pool

Pools & Grounds

Gran Meliá Palacio de Isora Resort & Spa sits directly on Alcalá's oceanfront. The property's centerpiece is the longest saltwater infinity pool in Europe, which includes a hydromassage area and overlooks the sea. The grounds include subtropical gardens, direct access to the beach, and natural seawater swimming pools just steps away.

Dining & Bars

The resort houses 7 restaurants, including Mediterranean, Italian, Japanese, and an international buffet with show-cooking. Guests can also choose from 8 bars, such as a piano bar, beach bar, and lounge bar. A unique culinary concept incorporates gastro-regressive cuisine and innovative food markets for diverse dining experiences.

Rooms & RedLevel Service

Each room or villa has a terrace with ocean or garden views. Private bathrooms include a large bath, hydromassage shower, slippers, and bathrobe. The RedLevel for Families service offers exclusive access to a Family Lounge with PlayStation, a private breakfast area, and additional in-room facilities.

Spa & Wellness

The on-site luxury spa offers Clarins treatments, a thermal circuit, massage services, and a range of health and beauty treatments. The spa also includes a steam room, spa lounge, and relaxation area. Additional wellness facilities include a 24-hour gym, fitness classes, yoga sessions, and a personal trainer.

Family & Entertainment

The hotel provides dedicated children's activities at the miniclub and kids' club. The children's pool includes a slide, splash area, and a separate pirate-themed pool. Evening entertainment includes live music, themed dinner nights, and professional shows for all ages.

Highlights

Pools: Europe's longest saltwater infinity pool

RedLevel: Exclusive lounge, private breakfast, PlayStation

Dining: 7 restaurants, 8 bars, gastro-regressive cuisine

Wellness: Clarins spa, thermal circuit, 24-hour gym

Family: Kids' club, pirate pool, evening entertainment

Rooms: Private terrace with ocean or garden views

Sports: On-site tennis and paddle courts

Must-do experiences

Visit Los Gigantes cliffs for breathtaking views and local whale watching.
Try the famous papas arrugadas with mojo sauce at local eateries.
Explore the charming village of Garachico and its unique natural pools.
Take a stroll at Mercado Municipal de Alcalá for fresh produce and tapas.
Join a wine tasting tour at Bodega El Lagar for Tenerife's best wines.

Location: Great

8.5/10Review score

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Highlights from guests

Sports & FitnessActive Escape

The sports hub offered fantastic circuit and aqua spin sessions, with engaging football and padel for all ages.

Alex from United Kingdom

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Spa & LeisurePool Paradise

The massive saltwater infinity pool provided a stunning backdrop, with heated pools offering a pleasant alternative.

Maria from Spain

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DiningFlavors Galore

From an exquisite buffet to exceptional à la carte seafood and Asian dishes, every meal was a delight.

David from France

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Children's AmenitiesKids' Joy

The resort offered a mini club, engaging activities, and a fun 'pirate pool' ensuring non-stop fun for children.

Sofia from Brazil

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Choose your preferred room type

At Gran Melia Palacio De Isora Resort & Spa, pick from double rooms, triple rooms, family suites, and more—each including breakfast, flexible cancellation, and seasonal discounts.

Red Level Suite Ocean View
2 persons
840 sq. feet
2 Single beds and 1 Sofa bed / 1 King-size bed
Air conditioning
Balcony
room details
Deluxe Family
2 persons
585 sq. feet
2 Single beds and 1 Sofa bed / 1 King-size bed
Air conditioning
Balcony
room details
Deluxe Resort View
2 persons
585 sq. feet
2 Single beds and 1 Sofa bed / 1 King-size bed
Air conditioning
Balcony
room details

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Room Rates & Availability Calendar

See current prices and availability for your travel dates.

Amenities

Gran Melia Palacio De Isora Resort & Spa provides everything you need for a relaxing, memorable stay.

Facilities: Great

8.7/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Hiking
Cycling
Tennis court
Billiard tables
Table tennis
Archery
Yoga class
Sports trainer
Aerobics

Guest Parking

Private parking is possible on site for free.

Services

Shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa centre
Spa lounge
Steam room
Jacuzzi
Massage
Public Bath

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Where to Find Gran Melia Palacio De Isora Resort & Spa

Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686

Map view

City landmarks

Square

Playa de Alcala

2300 ft

Landmark

Punta de Alcala

3100 ft

Landmark

Alcala Beach

2400 ft

Nature reserve

Charco Alcala

2500 ft

Landmark

Punta Blanca

5000 ft

Beach

Playa de los Gigantes

3.0 mi

Bay

Callao Chico

1.4 mi

Landmark

El Mirador Archipenque

2.5 mi

Beach

Arena Beach

1.8 mi

Landmark

Cueva Del Polvo

1.5 mi

Landmark

Urban Gym Maspalomas Athletic Center

1.8 mi

Landmark

Cueva la Vaca

1.8 mi

Landmark

Trekking Tenerife - Tours

1.7 mi

Landmark

Peppers Wine Bar

1.8 mi

Landmark

Parroquia San Juan Bautista

1.8 mi

Landmark

Highland Paddy 2 - Playa De La Arena

1.9 mi

Landmark

Seascuba

1.9 mi

Night club

Discoteca El Granero

1.9 mi

Beach

Playa San Juan

2.0 mi

Landmark

Actividades Nauticas de Tenerife

1.9 mi

Landmark

Creative Canary Studios - Foto-Tenerife.com

1.9 mi

Winery

Restaurante Flor del Drago

1.9 mi

Landmark

Rolling Tours

1.9 mi

Landmark

Los Gigantes

2.6 mi

Landmark

Horno de cal

2.1 mi

Landmark

Escultura Alcaravan

2.1 mi

Square

Plaza Publica de Puerto de Santiago

2.2 mi

Museum

Museo del Pescador

2.3 mi

Nearby

Beach

Playa La Jaquita

1600 ft

Rincon Canario

1800 ft

Restaurants

La Querencia De Domingo

900 ft

Calle Marruecos 2

Tres Raices Alcala S.l

1300 ft

Calle los Chorrillos 12

Chamayda

1800 ft

Calle Mondiola 22

Gastrotapas

1800 ft

Plaza Del Llano la Plaza

tasca tu rincon alcala

1900 ft

Plaza de Alcala

Explore Alcala (Tenerife)

Explore the Local Scene

Playa de Alcala

9 minutes' walk

Beautiful sandy beach perfect for sunbathing and swimming, featuring calm waters ideal for families.

Punta de Alcala

11 minutes' walk

A scenic viewpoint offering stunning ocean views and great photography opportunities.

Charco Alcala

9 minutes' walk

Unique natural pools perfect for a refreshing swim, surrounded by beautiful coastal scenery.

Playa La Jaquita

6 minutes' walk

A tranquil beach known for its crystal-clear waters and relaxed vibe, great for a peaceful day out.

Water Sports

5 minutes' drive

Thrilling water sports available at nearby beaches, including paddleboarding and jet skiing.

Fishing Excursions

10 minutes' drive

Guided fishing trips available for enthusiasts; equipment rental and seasonal fishing options provided.

Yoga Retreats

7 minutes' walk

Relaxing yoga classes held on the beach, perfect for rejuvenation while enjoying ocean views.

La Querencia De Domingo

4 minutes' walk

Cozy local spot offering authentic Canarian dishes; try the fresh fish and traditional tapas.

Chamayda

7 minutes' walk

Charming ambiance with a focus on seafood; signature paella and local wines are must-tries.

Gastrotapas

7 minutes' walk

Innovative tapas bar featuring a mix of traditional and avant-garde dishes; reservations recommended.

Discoteca El Granero

35 minutes' walk

Lively nightclub featuring local DJs and themed nights; a fun spot for nightlife enthusiasts.

Peppers Wine Bar

30 minutes' walk

Chill wine bar with live music events; perfect for unwinding or enjoying a casual evening.

Transport options

City Centre
Alcala (Tenerife) 9 min · 2300 ft
Airports
Tenerife Sur (TFS) 57 min · 23.2 mi
La Gomera (GMZ) 150 min · 62.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Russian

Number of floors:

Number of rooms:

666

Former name

gran melia tenerife

Guest Reviews & Ratings

Read what guests have shared about their stay at Gran Melia Palacio De Isora Resort & Spa.

Cleanliness

8.8/10

Comfort

8.8/10

Facilities

8.7/10

Free Wi-Fi

7.7/10

Location

8.5/10

Staff

8.6/10

Value for money

7.7/10

Pros

Attentive staff

Well kept grounds

Comfortable beds

Quality food

Varied dining venues

Cons

Inconsistent service

Cleanliness issues

Reservation problems

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Gran Melia Palacio De Isora Resort & Spa

Are both the family pool and the kids' pool heated for a more comfortable swim experience?

05 March 2024

Yes, both the family pool and the kids' pool are heated to temperatures between 26 and 28 degrees Celsius.

Can you explain what is included in the all-inclusive package?

12 April 2024

The all-inclusive package encompasses breakfast, sweet and salty snacks, lunch, dinner, and beverages throughout the day, providing a worry-free dining experience.

What types of drinks are part of the all-inclusive offer?

20 April 2024

The all-inclusive package features an assortment of beverages, including cocktails, spirits, wines, refreshing drinks, and even milkshakes and ice cream.

Is there parking available for guests and what are the associated costs?

15 May 2024

Yes, underground parking is available for guests at an additional cost of 12 EUR per night.

What is the most convenient way to reach the hotel from Tenerife North Airport, and what might the costs look like?

25 May 2024

Travelers can opt for a regular taxi, which has an approximate fare of 130 EUR, or book a private transfer for about 160.50 EUR for up to four guests.

Can a family with a teenager book a room in the Red Level area?

10 June 2024

Access to the Red Level is restricted to adults aged 16 years and older, so a booking with a 13-year-old would not be permitted in that area.

Are day tours and excursions easily accessible from the hotel?

29 June 2024

Yes, the Guest Experience department can assist in arranging various tours and activities, ensuring a seamless adventure without the need for a car.

Is it possible to request a cot for a young child when booking a room?

15 July 2024

Cots are available upon request, making travel easier for families with young children.

What are the sleeping arrangements in a double room when traveling with two adults and two children?

22 August 2024

A double room can accommodate two adults and two children, with additional bedding arrangements provided as needed.